Jodi on 
Erin on 
Eric on 
Bill Evans on 
Dear Mr. Porter,
I know you’re not a real person, but the raccoon mascot for Porter Airlines. Nonetheless, I thought you would like to know about how much I love your company.
Thank you for having a simple yet stylish website that doesn’t freeze up and offers reasonable domestic fares around Toronto, Montreal, Ottawa and now New York, Halifax and Quebec City.
Thanks for offering to hang up my coat when I boarded the plane, even as an economy-fare passenger. The smiling attendant was just lovely in a sharp suit, her hair in a neat bun, and makeup from this decade, unlike some of my other air travels.
Kudos for designing a little cup holder on the back of the tray at my seat so I didn’t have to juggle a blazingly hot cup of coffee while trying to stash my (admittedly large) purse and laptop bag.
THANK YOU for the complimentary lunchbox with half a pastrami sandwich on marble rye with mayo, mustard, green leaf lettuce, and swiss cheese; a mini Babybel and crackers, and wetnap. Even the skinny model girl down the row ate her cheese. I’m glad you could provide her some protein.
And hey, thanks for serving my club soda in a real glass so I felt all classy, and not like I was at some six-year-old’s birthday party.
You have my gratitude for making air travel something I can enjoy rather than dread. I can’t wait until you expand your top-notch service and thoughtful air details to western Canada.
Please hurry.
Click here for more info on Porter Airlines.
No kidding. Edmonton to Halifax, Montreal, Ottawa, Vancouver and Vegas please.
I love the raccoon.
wow! that almost makes me want to go to toronto~
Do me a favour. Let me buy you a $3 sandwich and you find a way to get to Toronto that doesn’t involve despoiling the Waterfront Via 1 will even give you a glass or 3 of wine.
Fly First Air or Canadian North. You get a meal on every flight — every dish is piping hot. They also give you “real” eating utensils, hot face towels and unlimited vino. Bliss. If it’s a long flight, you get coffee and Baileys after dinner.
[...] Ugonnaeatthat is very pleased with the service of Porter Air Lines… I read the post on their blog, and was surprised to hear that the flight attendants offered to hang up their coat when they boarded the plane – that was nice! How’s that for customer service!? [...]
Thank god for Porter Airlines! Finally a cheaper alternative to Air Canada at a convenient airport and awesome friendly service! So far I’ve done 3 flights to Newark and the experience has always been pleasant. The only downside is the fact that you’re flying from Newark…NOT the best of airports at the best of times.
Agreed 100%. Thanks Racoon for giving a decent option to fly out and see my family.